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      We at Rainbowblack take pride in our products and we want our customers to have a great shopping experience. In any case there is an issue with your order, send us an email at and we would be happy to assist you.
      • We only accept returns for item exchange within 7 days from date of purchase. Refunds are not accepted.
      • We do not accept exchanges for change in mind of style. We will only accept size exchanges or if you received a damaged item.
      • Please note that the customer shall shoulder the courier fees for returning the product and the shipping for the new item.
      • Rainbowblack has the right to deny product exchange if the merchandise is not returned in its original condition.

      • Items sent back after the 7 day period will not be accepted and will be immediately returned once the customer has paid for the courier fees incurred. 

      • All Sale items are final and are not eligible for exchange.