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        We make sure that all products we deliver are good quality and we want our customers to have a great shopping experience. In any case there is an issue with your order, send us an email at and we would be happy to assist you.
        • We only accept returns for item exchange within 5 days from date of purchase. Refunds are not accepted.
        • We do not accept exchanges for change in mind of style. We will only accept size exchanges or if you received a damaged item.
        • Please note that the customer shall shoulder the courier fees for returning the product and the shipping for the new item.
        • Rainbowblack has the right to deny product exchange if the merchandise is not returned in its original condition. (Item/s should be unworn and unwashed) 

        • Items sent back after the 5 day period will not be accepted and will be immediately returned once the customer has paid for the courier fees incurred. 

        • All Sale items are final and are not eligible for exchange.